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A pilot is not a PoC (Proof Of Concept).
The best path for limiting the risk in IT projects:
- RFI including high level requirements (send to at least 3 competitors)
- Demo by the best responses
- RFP to the short list
- PoC with best suppier
- If POC ok, selection of supplier for Pilot (1st implementation phase)
- If Pilot OK, long term partnership and contract. Infrastructure commitment.