The kind of work that I’ve been doing recently drives me slowly but certainly towards Entreprise Architecture and Business Strategy.
For example, we try to answer the following questions : “How should bookstores and libraries jump into the eBook era” ?
Finding answers requires to think about the Business Capabilities of my customers and most often, the future business capabilities.
I found an excellent presentation (here) on the web that defines a Business Capability
The practical ability to realize business benefit by a combination of Processes, Organization, Technology and Information.